About

From the Beginning

For over three decades, Paul Hiltz has served as a symbol for innovative leadership within the healthcare industry. Cultural transformations over the years – through strategic partnerships.

Today, he serves as the CEO and President of Naples Comprehensive Health (NCH) in Naples, Florida, recognized as one of the nation’s top 100 healthcare systems. Prior to joining NCH in 2019, Paul served as the President and CEO of Mercy Medical Center. His commitment has always been clear – maintaining the highest standards in clinical quality and patient satisfaction.

From northern Kentucky, Paul attended Xavier University for graduate school in health administration. He’s also a Fellow of the American College of Healthcare Executives. Paul has been described as one of the best turnaround healthcare executives in America. He resides in Naples, Florida.

1983
Career in Hospital Administration Begins

Director of Marketing for Good Samaritan Medical Center in Zanesville, Ohio.

2017
President and CEO of Mercy Medical Center

He held several roles as a Senior Executive with Mercy Health (formerly Catholic Health Partners) in Cincinnati, Ohio. He served in multiple capacities including President and CEO of Mercy Hospital – Mt. Airy and President and CEO of the Springfield Ohio Region, where he was responsible for two acute care hospitals, two skilled nursing facilities, and a free-standing cancer center.

Mr. Hiltz was responsible for implementing and heading Mercy Health’s Accountable Care Organization, Mercy Health Select, one of the top ACO’s in the United States.

Today
CEO and President of Naples Comprehensive Health (NCH)

Today, he serves as the CEO and President of NCH in Naples, Florida, recognized as one of the nation’s top 100 healthcare systems.

His commitment has always been clear – maintaining the highest standards in clinical quality and patient satisfaction.

Play Video
2024
Debut Book Becomes Best Seller

Upheaval details what happened inside our nation’s cloistered hospitals as the COVID-19 crisis unfolded.

Paul Hiltz and Amanda Lucey led a team at NCH. They were prepared for crisis management, but they were not prepared for the next challenge—a monster pandemic approaching the shores of this idyllic community.

Inside, the authors share the story of these few challenging years, documenting an astounding partnership between the people of Naples, Southwest Florida and the healthcare organization as this community faced the deadly plague. The heroism and clinical excellence of this team will inspire you.

Connect With Paul

Connect with Paul

LinkedIn

555-555-5555

Naples, Florida

contact@domain.com

Debut Book

Upheaval: Crafting a
Culture and Managing
Your Message
Through a Crisis

With Upheaval, authors Paul Hiltz and Amanda Lucey give a look inside healthcare culture through their work with the Naples Comprehensive Health system. Grappling with a recent collapse in public trust, the authors share how they joined physicians and the community as a whole to strengthen the vital bonds necessary for quality healthcare to thrive. Little did they know, time was short, as the approaching pandemic spun toward them.

They offer us a vantage point into the three-year calamity and weave the remarkable story of a community gathering to face down the upheaval through the near-paralyzing, grief-choked uncertainties. Upheaval offers unique leadership, branding, and communications toolkits to share their critical strategic decision-making.

Although the book “Upheaval” captivates readers like a gripping story in a Tom Clancy novel, it is indeed a must-read for anybody in the healthcare industry. In fact, anyone aspiring to make an impact in leadership roles, whether as a householder, a group manager, a company executive in any industry, or even a national leader, should take the time to delve into this marvelous work. “Upheaval” offers a toolkit for current and future leaders. Paul Hiltz has not only demonstrated exceptional leadership but has also generously shared his skills and methodologies in “Upheaval,” a toolkit that promises benefits across all walks of life.

~Dr Neravetla, Ohio Heart Surgeon and author of the book “Salt Kills